Privacy Policy
Effective Date: March 16, 2025
1. Introduction
Welcome to https://orangecoat.eu (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy governs our practices regarding the collection, use, disclosure, and protection of information for users (“Visitors”) who visit without transacting business and for users who register to transact business on the Site and make use of our services (“Authorized Customers”).
2. Personally Identifiable Information (PII)
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate an individual, including but not limited to name, address, phone number, email address, financial information, and social media profile information. PII does not include anonymized data or demographic information not linked to an identified individual.
3. Information We Collect
We collect the following types of information:
- Basic User Information: Collected from all Visitors.
- Authorized Customer Information: Includes name, email, phone number, address, and social media profile information.
- Automatic Data Collection: IP address, browser type, device information, and browsing activity using cookies and similar technologies.
4. Third-Party Data Collection
We may receive and process data from third-party service providers, such as payment processors, financial institutions, and analytics providers. These third parties are responsible for their own data processing practices, and we encourage users to review their privacy policies.
5. How We Use Your Information
We use collected information to:
- Provide and improve our services.
- Process transactions and fulfill service requests.
- Communicate updates, promotions, and customer support.
- Maintain site security and prevent fraudulent activity.
- Ensure compliance with legal obligations and enforce our terms.
6. Information Sharing
We do not sell or rent personal data.
However, we may share information with:
- Service Providers: For payment processing, fraud prevention, and operational services.
- Legal Authorities: To comply with laws, legal processes, or enforceable governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
7. Data Security
We implement industry-standard security measures to protect data, including encryption, secure access controls, and regular security audits. While we strive to protect personal data, no transmission method over the Internet is 100% secure.
8. User Rights and Choices
Under applicable data protection laws, users have the following rights:
- Right to Access: Request access to personal data held about you.
- Right to Rectification: Request correction of inaccurate information.
- Right to Erasure: Request deletion of personal data under certain conditions.
- Right to Restrict Processing: Limit how we use your personal data.
- Right to Object to Processing: Object to data processing in specific circumstances.
- Right to Data Portability: Receive a copy of your personal data in a structured format.
- Right to Withdraw Consent: Withdraw consent where processing is based on consent.
- Right to Lodge a Complaint: File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, contact us at info@orangecoat.eu.
9. Cookies and Tracking Technologies
We use cookies to enhance user experience, track visitor preferences, and analyze website usage. Users can manage cookie preferences through browser settings. Certain features of our Site may not function properly without cookies.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for deletion.
11. Compliance with Laws
We comply with data protection regulations, including but not limited to:
- General Data Protection Regulation (GDPR) (EU and UK GDPR)
- California Consumer Privacy Act (CCPA)
- Brazilian General Data Protection Law (LGPD)
- Personal Data Protection Act (PDPA) (various jurisdictions)
- Other applicable national and international data privacy laws
We may disclose personal data if required by law, court order, or legal process, or if necessary to protect the safety of our users or enforce our policies.